Frequently Asked Questions

MarketEngine AI is a machine learning-powered trading platform that analyzes market data and generates trade signals, then automatically opens and closes positions for any account with paper trading or a connected live broker active. Our system integrates TradingView for strategy detection, AWS serverless infrastructure for processing, and Tradovate for futures execution. Beyond signals, the platform also includes a real, multi-asset crypto wallet with staking and exchange built in.

Most trading bots use static rules or simple technical indicators. MarketEngine uses an ensemble of neural network models (LSTM, Transformer, XGBoost) that continuously retrain on live market data. Our closed-loop architecture means the system learns from every trade outcome and adapts to changing market conditions — it's not a fixed strategy, it's evolving intelligence.

For trading signals, we currently support major futures instruments including NQ (Nasdaq), ES (S&P 500), RTY (Russell 2000), CL (Crude Oil), and GC (Gold). The Premium plan supports up to 10 instruments, while the Institutional plan offers unlimited instrument coverage with custom model training for any supported market. Separately, the built-in wallet supports six crypto assets for deposits, withdrawals, staking, and exchange: USDT (TRC20 and ERC20), TRX, BTC, ETH, and SOL.

While trading knowledge is always beneficial, MarketEngine is designed to be accessible. Once your account is active, the platform handles signal generation, risk management, and execution automatically. Paper trading is included on any paid plan, letting you see exactly how the system behaves with simulated funds before ever risking real capital. Our documentation and onboarding materials cover everything you need to know.

Our ensemble stack includes LSTM (Long Short-Term Memory) networks for temporal pattern recognition, Transformer models with self-attention for event weighting, and Gradient Boosted Trees (XGBoost/LightGBM) for structured feature analysis. A meta-learner aggregates predictions from all base models, dynamically weighting each by recent performance.

Scheduled retraining runs daily via AWS Step Functions using the latest market data. Additionally, our drift detection system monitors model performance in real-time — if accuracy degrades beyond a threshold, emergency retraining triggers automatically. This ensures models stay current regardless of market regime changes.

100% AWS serverless architecture: API Gateway receives TradingView webhooks, Lambda handles compute (signal validation, ML inference, order routing), EventBridge orchestrates events, Step Functions manage workflows, DynamoDB stores state and trade journals, and CloudWatch provides monitoring. This architecture scales automatically and has 99.97% uptime.

Average end-to-end latency from TradingView alert to Tradovate order submission is 1.2 milliseconds. This includes payload validation, ML confidence checking, risk gate evaluation, position sizing calculation, and API call to the broker. Cold starts on Lambda are mitigated with provisioned concurrency for production workloads.

The Starter plan is completely free, with no time limit — you can create an account, explore the dashboard, and view signals for as long as you like before paying anything. Paper trading itself is included starting with the Essential plan, so you can test the system with simulated funds before ever connecting a real broker. Essential, Premium, and Institutional are paid plans billed from the moment you subscribe; there's no trial period, but you can cancel any time.

Absolutely. All plans are month-to-month with no long-term contracts. You can cancel anytime from your dashboard, and your access continues through the end of your current billing period. No cancellation fees, no questions asked.

No. Our pricing is a simple monthly subscription. We never take a cut of your trading profits — your P&L is 100% yours. The one separate fee on the platform is a 3% conversion fee on the built-in Exchange feature (converting between wallet assets), which is unrelated to trading and clearly shown before you confirm any exchange.

Every account gets its own unique referral code and a ready-to-share link, available from the Referral page in your dashboard as soon as you sign up. Share it however you like — when someone signs up using your code, that's recorded permanently on their account. If they later upgrade off the free Starter plan to any paid tier, that single upgrade triggers both rewards at once: you earn a commission, and they get a discount on the exact upgrade they just made. Nothing needs to be claimed manually — both rewards apply automatically the moment the upgrade completes.

You earn a 10% commission on what your referred friend actually pays, and they get 10% off that same upgrade — so on a $34 plan, they'd pay $30.60 and you'd earn $3.06. Both percentages are set by us and can change over time, but whatever rate is active at the moment your friend upgrades is what applies. This is a one-time reward per referred friend, tied to their first upgrade off Starter — it doesn't repeat on later renewals or on a second upgrade to a higher tier.

Anyone with a MarketEngine account can share their referral code — there's no minimum plan or account age required. The code has to be entered at signup, by a genuinely new account; it can't be applied retroactively to an existing one, and you can't refer yourself. Each new account can only ever be attributed to one referrer, captured once and permanently the moment they sign up, so it isn't something that can be changed or re-applied later. We also monitor for abuse patterns, like a referrer's own sign-ups sharing an IP address with the accounts they're crediting, and may withhold rewards flagged as fraudulent.

Your commission accrues automatically to your referral balance, visible any time on the Referral page — you don't need to do anything for it to start adding up. Once your available balance reaches $100, you can request a payout in USDT, which our team reviews and sends manually. Requesting a payout requires two-factor authentication on your account, the same 2FA already used for wallet withdrawals, as a security check before any funds move.

All API keys and credentials are stored in AWS Secrets Manager with AES-256 encryption at rest. We use TLS 1.3 for all data in transit. Your credentials are never stored in plaintext, never logged, and never accessible to human operators. The system uses short-lived tokens with automatic rotation.

Our multi-layer risk framework is specifically designed for adverse conditions. The drawdown circuit breaker automatically halts trading when daily or weekly loss thresholds are hit. Dynamic position sizing reduces exposure during high-volatility regimes. Correlation monitoring prevents portfolio-level concentration risk. The system prioritizes capital preservation above all else.

Yes. All plans allow you to configure maximum position size, daily loss limits, and instrument-level exposure caps. The Institutional plan offers fully customizable risk parameters including correlation thresholds, volatility regime sensitivity, and custom circuit breaker conditions tailored to your specific risk tolerance and capital base.